Kindle front - graphite-thumb

Amazon Kindle Support is Best Ever

For my birthday, Emily and Ella got me a Kindle. And yeah, Kindle rocks. Not just the device, but I have been using it for iPhone, iPad, Mac, PC since it came out. To top it off the device rocks as well, I like that it works outside in the sun the most, and the battery life is stellar. Even as the iPad is “one app” at a time device, really, the Kindle device is “one app” in a device, and it lets you focus. I have read like 8+ books so far this year.

I recently got home from a trip, and finished a book. After shutting down the Kindle, I noticed a blotch on the screen. WTF? I keep it in a case and haven’t dropped it or anything. So I call Amazon Kindle customer service. They ask me about it, really just what happened and in 1 minute they are sending me a new Kindle and instructions and prepaid postage to send the other one back. I get the new one, it is already registered to me, and I am on my way. I was flabbergasted at how good the support was, you don’t get it or see it everyday. Kudos Amazon.

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